Privacy Policy

Your privacy is important to us

Last Updated: January 2024

1. Introduction

Aurelent Group LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information in several ways:

Information You Provide Directly:

  • Name and email address
  • Phone number and mailing address
  • Payment information (credit card details)
  • Profile information and preferences
  • Messages and communications with instructors
  • Educational background and language proficiency

Information Collected Automatically:

  • Browser type and operating system
  • IP address and device information
  • Pages visited and time spent on pages
  • Referring website
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze trends, usage, and activities
  • Detect and prevent fraud and security incidents
  • Personalize your learning experience
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize you and track your preferences. You can control cookie settings through your browser, though disabling cookies may affect site functionality.

Types of cookies we use:

  • Essential Cookies: Required for site functionality
  • Analytics Cookies: Help us understand how you use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track advertising effectiveness

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share information:

  • With instructors and staff necessary to provide services
  • With payment processors and financial institutions
  • With analytics and marketing partners
  • To comply with legal requirements or law enforcement
  • To protect our rights and safety
  • In the event of a business merger or acquisition

6. Data Security

We implement administrative, technical, and physical security measures to protect your information. These include:

  • SSL encryption for data in transit
  • Secure password requirements
  • Regular security audits
  • Limited access to personal information
  • Employee confidentiality agreements

However, no security system is impenetrable. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: Request a copy of your data
  • Right to Correction: Update inaccurate information
  • Right to Deletion: Request removal of your data
  • Right to Portability: Receive data in a portable format
  • Right to Opt-Out: Decline marketing communications
  • Right to Withdraw Consent: Withdraw previous consent

To exercise these rights, contact us at info@aurelentgroup.com.

8. Children's Privacy

Aurelent Group does not knowingly collect information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

For children aged 13-18, we collect minimal information and provide additional protections.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfer

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using Aurelent Group, you consent to such transfers.

11. GDPR Compliance

For residents of the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process personal data based on:

  • Your explicit consent
  • Necessary for contract performance
  • Legal obligation compliance
  • Our legitimate interests

12. CCPA Compliance

For California residents, the California Consumer Privacy Act (CCPA) grants you specific rights including the right to know, delete, and opt-out of the sale of your personal information. Aurelent Group does not sell personal information.

13. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Aurelent Group LLC

2121 Academy Circle, Colorado Springs, CO 80909

Email: info@aurelentgroup.com

Phone: +1 940 321 5673

15. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following such notification constitutes your acceptance of the updated policy.

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